FAQ'S
We will answer commonly asked questions.
1. Does the clock come with a guarantee? Yes, it comes with a 1 year guarantee.
2. Do We sell the Moonbeam Clock in other colors? Yes, If you let us know what color you want for example blue or pink. The pink moonbeam clock is out of stock right now.We will update you about the availability of the pink moonbeam clock when we know from the warehouse.The Pink moonbeam clock will be available. There are other colors available like green or purple.
3.What are our shipping rates? We use the shipping rates from FEDEX. Unfortunately the rates will be going up next year. We will work to keep our rates at a decent price. The rates for this year are $10 for shipping 7-10 days. Expedited shipping was $20. Overnight was $30. There is a FED EX surcharge 0f $2.20 depending on what zone you live in. We have included it already in the shipping price. We were letting you know why the price went up. We have given a shipping option for Canada & US. Please be careful to look at country when you do the check out process for the shipping. 4.If you want your order to be shipped out on the day that you order it. We ask that you place your order before 7am New York time. Orders placed latter will go out the next day. We are doing this to accommodate the holiday season.
5. We sell wall clocks that use batteries and not plugs. The moonbeam clock has a plug that is attached to the clock.
6.We are told that the New designed 1950's Yellow Moonbeam clock will be available in March 21st 2010.
2. Do We sell the Moonbeam Clock in other colors? Yes, If you let us know what color you want for example blue or pink. The pink moonbeam clock is out of stock right now.We will update you about the availability of the pink moonbeam clock when we know from the warehouse.The Pink moonbeam clock will be available. There are other colors available like green or purple.
3.What are our shipping rates? We use the shipping rates from FEDEX. Unfortunately the rates will be going up next year. We will work to keep our rates at a decent price. The rates for this year are $10 for shipping 7-10 days. Expedited shipping was $20. Overnight was $30. There is a FED EX surcharge 0f $2.20 depending on what zone you live in. We have included it already in the shipping price. We were letting you know why the price went up. We have given a shipping option for Canada & US. Please be careful to look at country when you do the check out process for the shipping. 4.If you want your order to be shipped out on the day that you order it. We ask that you place your order before 7am New York time. Orders placed latter will go out the next day. We are doing this to accommodate the holiday season.
5. We sell wall clocks that use batteries and not plugs. The moonbeam clock has a plug that is attached to the clock.
6.We are told that the New designed 1950's Yellow Moonbeam clock will be available in March 21st 2010.
